Terms & Conditions

By accessing or using https://rebouncelab.com or requesting services from ReBounce Lab LLC, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

Website content is provided for general information about our sports equipment repair and maintenance services. We make reasonable efforts to keep it accurate but do not guarantee that it is complete or error-free.

ReBounce Lab offers repair and maintenance services for items such as tennis rackets, non-motorized bicycles, skateboards, and certain other sports equipment. Service availability depends on the equipment type, its condition, and the work required. We do not repair every type of equipment.

All repair estimates require an assessment of the equipment and acceptance by the customer. Estimates may change if additional issues are found or parts requirements differ from the initial request.

Sending an inquiry through the website does not automatically create a service agreement. Work begins only after the customer has reviewed and approved the proposed service.

Customers should provide accurate information about their equipment and its known issues. Customers confirm they own the equipment or have authority to request service on it.

Replacement parts and materials depend on availability and compatibility with the equipment. Parts, brands, and options will be discussed with the customer where practical.

We do not promise that all damaged or worn equipment can be restored. Some items may not be repairable, may require parts that are unavailable, or may not be cost-effective to service.

Customers are responsible for providing accurate contact information, responding to service questions in a timely manner, and arranging pickup or return of equipment as agreed.

Payment terms for each service will be communicated and agreed with the customer before work is performed. [Business decision pending: accepted payment methods, deposit requirements, and invoicing terms to be confirmed by ReBounce Lab LLC before publication.]

Pickup, drop-off, and return arrangements are made by agreement after contacting us. Please contact us before visiting. [Business decision pending: any storage or unclaimed-equipment policy to be confirmed before publication.]

Except as expressly agreed in writing for a specific service or as required by law, services and the website are provided without additional warranties. [Business decision pending: any workmanship warranty terms to be confirmed by ReBounce Lab LLC before publication.]

To the extent permitted by applicable law, ReBounce Lab LLC is not liable for indirect, incidental, or consequential damages arising from use of the website or services. Nothing in these terms limits liability that cannot be limited under applicable law.

The ReBounce Lab name, logo, website design, text, and images are the property of ReBounce Lab LLC or its licensors and may not be copied or reused without permission.

You agree not to misuse the website, including attempting to gain unauthorized access, interfering with its operation, submitting false or abusive inquiries, introducing malicious code, or using automated tools to submit spam through the contact form.

These Terms & Conditions are governed by the laws of the Commonwealth of Kentucky, without regard to conflict of law principles. Any dispute will be handled in the courts located in Jefferson County, Kentucky, unless applicable law requires otherwise.

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised date, and continued use of the website constitutes acceptance of the updated terms.